WARRANTY

The Schwapp promise

Schwapp has been at the forefront of a quality revolution. The bath systems made by the Schwapp team, are trusted by many, including top professionals who have created high-end properties across the globe.

Schwapp products are made to withstand heavy-duty use and have high grade wear resistant finishes. Durability, sophistication and design have allowed Schwapp faucets to become a preferred choice of many residential and commercial properties.

All Schwapp faucets come with the Schwapp promise. The ten-year warranty covers any problem that may occur with the functional aspect of a faucet. This comprises the mechanical parts of the product. Schwapp offers its Ten Year Warranty promise to all its product lines. To avail of this benefit, you need proof of purchase from an authorized dealer.

During the ten year period, if a product leaks or ceases to perform as per specifications, the product will be repaired or replaced free of charge. However, the warranty does not cover physical damaged caused to a product intentionally or on account of incorrect use. This also means that if corrosive, abrasive or organic solvents are used to clean a faucet, it will fail the warranty conditions.

Schwapp warrants that all its faucets produced are free of all defects in material and workmanship that would impair the intended and proper use of the product.

In the event of any defect in the product that breaches the foregoing warranties, Schwapp , at its option, will have you send, prepaid, the defective part or product to us for inspection or we may elect to send the replacement part.

For any remedy under this warranty, Schwapp must be notified. To receive assistance or service under this warranty, please have the description of the problem, model number, purchaser, contact information and date of purchase ready.

You may also be requested to return the product for inspection for further action.

Schwapp reserves the right to discontinue or modify any product at any time. We would like to reassert that the warranty does not cover damage due to improper maintenance, repair, cleaning or installation, misuse, abuse, alterations, accidents, or acts of God.

A little care is all it takes

We have enumerated important details on how to ensure the quality of your new faucet is maintained over time. Remember, a little care is all it takes to keep your Schwapp faucet for life.

Regular use of a soft cloth rinsed in warm water and/or non-abrasive dishwashing soap will keep an Schwapp faucet’s finish looking clean and new. All you need to do is apply some common methods to keeping the finish quality of the product intact.

Do's

  • Wipe water from faucets after each use. If you let water drops dry on the faucet it may cause unsightly spotting and also lead to build-up
  • Use a soft damp cloth, warm water and/or typical non-abrasive dishwashing soap to wipe clean


Dont's

  • Use abrasive cleansers like acid or organic solvents or abrasive cloths on your faucets
  • Let any sharp-edged implement like a knife or tweezers come in contact with the faucet


What if there’s debris in the waterline? Don’t worry:

During the construction of a new home or when installing a faucet it is possible that dust, debris and other undesirable elements may fall in the water lines. Schwapp's advice is that, as a precaution, you carry out these cleaning procedures on all your faucets:

  • Unscrew the aerator from the spout of the faucet. Do it gently, carefully.
  • After turning on the cold and hot water supply, turn the faucet handle to the fully open cold position. Run the water for a few minutes until all dust and debris has cleared the valve. Then close the faucet handle. Repeat this step for hot water.
  • Rinse the aerator’s cone-shaped screen to eliminate debris in it
  • Screw the aerator back into the spout and check for any leaks. Do this carefully. Ensure the aerator is properly secured.


If you have trouble during this or if you need any installing done, please contact Schwapp Consumer Service or your local Schwapp Distributor.

 

 
EXPERIENCE SHOWROOM
By combining superior technology with a choice of breath-taking designs, SCHWAPP can provide you with all the elements to enhance your bathing space.
COMING SOON
QUALITY
Our bathroom faucets unite brilliant design with the finest materials and the latest industry-leading technologies. Every collection offers a wide choice of faucet for personal styling preferences.
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TESTIMONIALS
"Schwapp’s world class products lead the market in terms of design, price and eco-friendliness. My clients particularly find their after-sales service to be enjoyable and convenient. Their friendly staff has managed to build a warm and family-like relationship with myself and my team within a short span of 6 months. The 24x7 availability of senior management at Schwapp and their sensitive approach towards each customer makes us proud to be their distributors for the Mumbai region"
Umesh Patel, Director at Navkar Ply and Sanitaryware Pvt. Ltd., Mumbai.

"I have been using Schwapp's bathroom fixtures since a year now. The product designs are cutting edge and the finish is brilliant. They do make a statement!! Also the after sale service is very prompt & convenient."
Amruta Bogawat, Personal Customer, Pune.

"I very much appreciate your assistance. I am one happy customer and feel good about Schwapp products "
Prem Kannan

" Bramhacorp’s core values; innovation, excellence and commitment to customers, requires us to use cutting-edge technology products combined with quick stock deliveries and efficient after-sales support. Our experience with Schwapp in the past 2 years has been seamless and event-free. Great products, good people. "
Talah Shaikh, Purchase Manager at Bramhacorp, Pune.

 
 

 

 
The content on this website is depicted for information only and without responsibility on errors, omissions or mistakes. Isenberg makes no representation or guarantee about the accuracy, reliability or completeness of the information on this website. All products, their specifications and functions may be revised or changed at any time without notice to anyone. All product names, logos, brands and trademarks (if any) featured or referred within the website are the property of their respective trademark holders

The content on this website is depicted for information only and without responsibility on errors, omissions or mistakes. Isenberg makes no representation or guarantee about the accuracy, reliability or completeness of the information on this website. All products, their specifications and functions may be revised or changed at any time without notice to anyone. All product names, logos, brands and trademarks (if any) featured or referred within the website are the property of their respective trademark holders

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